FAQ

How do I verify my identity?

You may submit video verification at any time by following this process:

  1. Click “Get Verified” in the header of the website, and then clicking “Get Verified” on the Verification page.
  2. You will need to take a short video which:

    1. Meets all of the Photo Guidelines
    2. Clearly shows your face
    3. Includes your voice clearly saying the unique identification phrase provided on the Video Verification instructions page
  3. Once you have taken the video, click “Upload Video” on the Video Verification instructions page to upload the video.

You will receive a notification email when the video has been reviewed by the Profile Review team. If approved, your profile will have a green “Verified” icon indicating that you have been successfully verified.

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